Air passengers started to bleed from their nose and ears after pilots failed to regulate cabin pressure, officials claim.
At least 30 Indian passengers received treatment when Jet Airways flight 9W 697 from Mumbai to Jaipur turned back shortly after take off.
The Boeing 737 plane managed to land safely and not all of the 166 passengers on board were affected.
An investigation has been launched by the aviation ministry and the cockpit crew have been suspended from duties amid allegations pilots ‘forgot’ to turn a switch to regulate cabin pressure.
A video shared by passenger Darshak Hathi shows oxygen masks drop into the interior of the cabin as air pressure dropped.
Fellow passenger Satish Nair share a selfie while bleeding from the nose. Nair claimed “the safety of passengers had been completely ignored” during the incident.
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Senior official of India’s aviation regulator, the Directorate General of Civil Aviation (DGCA), Lalit Gupta reportedly told the Hindustan Times newspaper that crew hadn’t turned a switch to regulate cabin pressure.
Jet Airways said the flight had returned “due to loss in cabin pressure” and that the firm “regretted” any distress or inconvenience caused to passengers.
The statement said: ”The B737 aircraft, with 166 guests and 5 crew landed normally in Mumbai. All guests were deplaned safely and taken to the terminal. First aid was administered to few guests who complained of ear pain, bleeding nose etc.”