Amazon’s launch of a Swedish retail site, its first in the Nordics, has caused embarrassment at the e-commerce company after a series of errors led to confusing, nonsensical and occasionally vulgar product listings scattered across the catalogue.
To start with, Amazon chose the wrong flag: the Argentine flag appeared where the Swedish flag should have been placed on the country picker. It is unclear how the error happened: aside from copious use of blue, the two flags are not similar.
Other problems were more understandable, thanks to some disastrous automatic translation from listings on other European branches of the retailer. Nintendo Switch games were listed as suitable for the Nintendo Circuit Breaker, and a collection of second world war-era Russian infantry figurines was translated as “Russian toddlers”.
Products featuring cats were hit particularly hard, with the lewd double meaning of the word “pussy” leading to a T-shirt with a cat on it being labelled with an vulgar Swedish term for “vagina”.
Amazon said: “We want to thank everyone for highlighting these issues and helping us make the changes and improve Amazon.se. While we are really excited to have launched Amazon.se today with more than 150m products, it is only day one for us here in Sweden, and we are committed to constantly improving the customer experience.
“Therefore, if anyone spots any issues with product pages, please do use the link on the page to provide feedback and we will make the necessary changes.”
The errors drew additional mockery because of the high rates of English literacy in Sweden. “Golf clapping for everyone at Amazon involved in the genius decision of doing garbage machine translation for 95+% of the site from a language that most people in Sweden can understand,” tweeted Jake Shadle, a Stockholm-based games developer.
Amazon paired its Swedish launch with the announcement that the company was investing in a 91MW windfarm in Bäckhammar, western Sweden. The project will power Amazon’s datacentres and feed excess electricity back into the national grid.