United Kingdom Business Banking and Payments Report 2020: Gain an Understanding of the On-going Effects of COVID-19 for Businesses - ResearchAndMarkets.com

·2-min read

The "UK Busines Banking and Payments 2020 Report" report has been added to ResearchAndMarkets.com's offering.

This report covers the key findings from a quarterly survey of 850 senior business decision makers. It includes insights on a diverse range of business banking related topics aimed at understanding business accounts, lending, business credit cards, payments and future banking needs. The report also includes a thought-leading section focusing on understanding the ongoing effects of COVID-19 for businesses.

Some key questions answered in this section include:

  • What is the extent of the pandemic's impact and how long will it take SMEs to recover?

  • Has the response from banks in assisting companies been satisfactory?

  • What are business plans in the months ahead?

  • What are the opportunities for banks to assist moving forward?

Drawing upon the up to date proprietary surveys of SME and Commercial organisations in May and June 2020, this is a must-read, essential and unique report for any organisation servicing UK businesses from a banking or payments perspective.


  • Research Methodology

  • Market Context

  • Business Banking Relationships

  • Business Lending Products

  • Business Credit/Charge Cards


  • Effects and impact of the Covid-19 pandemic on businesses over the next 6 months

  • Business sentiment and predicted challenges

  • Business sentiment and future intentions

  • Drivers of choice (Bank, Lending Products and Business Credit/Charge Cards)

  • Drivers of engagement (Bank, Lending Products and Business Credit/Charge Cards)

  • Drivers of satisfaction (Bank, Lending Products and Business Credit/Charge Cards)


  • Summary

  • Key insights

  • Opportunities for the UK business banking and business payments sectors

Companies Mentioned

  • Nationwide

  • Halifax

  • Barclays

  • Santander

  • HSBC

  • NatWest

  • Lloyds Bank

  • Coventry Building Society

  • First Direct

  • Virgin Money

  • TSB Bank

  • Royal Bank of Scotland

  • The Co-operative Bank

  • YBS Group

  • Skipton Building Society

  • Bank of Scotland

  • Leeds Building Society

  • Bank of Ireland

  • Birmingham Midshires

  • Starling

For more information about this report visit https://www.researchandmarkets.com/r/3i4qll

View source version on businesswire.com: https://www.businesswire.com/news/home/20201126005631/en/


Laura Wood, Senior Press Manager
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